Nancy Shedrick: Saddle fitter
Carol Ramsey: Office manager
Eva Shedrick: Customer support Saddle Trial Policy
As of January 1, 2016, Shedrick English Saddlery has instituted a new policy regarding saddles taken on trial. Any saddle that is left with or shipped to a client for trial will be paid for at the current asking price prior to the start of the 7 day trial period. (a maximum of 3 saddles may be taken on trial at any given time) Payment may be made in the form of a check, Paypal, Master Card, Visa or American Express. At the conclusion of the 7 day trial period, the client is to email [email protected] and inform us of the decision to either purchase the saddle or return it. If returning, the client is responsible for any/all shipping costs. Proof of return shipping (tracking number) must be received in our office within 3 business days. If the pre-payment was received by check, the client will be sent a refund in that form. If Paypal or credit card was used, a refund of the purchase price will be given. The client is to return the saddle(s) in the same condition as when it/they were received. If the saddle was shipped, the 7 days trial period starts upon receipt of saddle to the client.
Please see instructions on how to ship a saddle to us on the home page. |
As an independent saddle fitter, I pride myself on my focus on service, not sales. Below are some questions that I encourage you to consider when choosing or trying a saddle fitter...
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